Who We Are
We are a fast, friendly and professional team whose reputation speaks for itself. Our team is up for every job, managing projects with the skill and experience our customers have come to expect. We believe in a proactive approach to support, to ensure maximum uptime for our customers. Our certified engineers have many years of experience so our customers can be confident we will always supply the highest quality of work guaranteed. We stand behind our work, with customer satisfaction being our number one priority.
What We Do
Hosted / Cloud Telephony
Our Hosted Telephony Platform gives you all the features of a traditional on-site PBX AND more at a much-reduced cost. This includes features like - Call Transfer, Music on Hold, Auto-Attendant, Call Queuing, Conferencing, Call Forwarding, Fail-over to another number if power or internet offline, mobile twinning using our mobile app, voicemail to email, auto attendant, TPS checks, Call Blocking and much more, all accessible via your own Online Portal
My Business Communications specialises in the design and installation of structured network and telephony cabling infrastructure for all types of installation ranging from commercial offices, to data centres and school campuses. Our skilled engineers ensure a professionally installed and tested infrastructure whatever the requirement.
Our IT Support Helpdesk is only a ticket or phone call away and our team is always up for a challenge. We offer Remote and On-Site IT Support, including Software Support and Installation, Hardware Upgrades and Repairs, and Physical Installation and Networking. Choose from a monthly service contract or per visit charges to suit your needs.
We offer free Wireless Survey's to diagnose blackspots and accurately design and quote for a successful wireless infrastructure. From Guest WiFi to seamless roaming for VoIP, My Business Communications have your Wireless needs covered..
We supply and install a wide range of security products including CCTV with remote monitoring from PC, Mobile or Tablet, Alarms systems with remote monitoring and activation, Access Control to ensure only authorised individuals obtain access to your premises and more.
Responsive Web Design
We provide a full range of web services including Custom Website Design, Website Development, SEO services and linked Social Networking responsive across all device platforms. Our clients range from start-up businesses looking for their first website, to larger sized organisations looking for a refresh of their business's look online. We keep our prices simple and competitive and offer free content revisions with all websites we create at a set monthly fee, providing our customers with the means to easily keep their website up to date. Our team are passionate and proud of their creations and always strive to provide excellent websites and services to really help your business to grow online.
Professional White Label Contracting
For many years our Telecomms and Security Engineers have been trusted to visit end customer's sites on behalf of our B2B customers and always uphold the discretion and non-solicitation that is required with White Label Contracting. NDA and non-solicitation contracts available. Our highly trained engineers are certified specialists in Mitel, Avaya, Samsung, Analogue, Digital, VoIP and Dect communication and Fixed and Wireless Networking.
"I found out about My Business Communications with a quick Google search, and I couldn’t be more happy with the service. They were fast, friendly, and super professional from the moment we got started and are always happy to help whenever we get stuck."
Some Of Our Customers
Laurel Care Home
Hosted Telephony, Data Services and Wireless Solution
When this client first approached us, they were struggling with less than 1MB broadband, using an outdated LG-Nortel PBX that hadn't been maintained in years and they had been putting off updating their internal systems from paper to tablet due to the lack of WiFi throughout the building.
We came in and consolidated their 6 BT Lines to just 2 and provided Fibre Broadband alongside our Hosted Telephony Service reducing costs with free calls and increasing productivity by separating departments with direct numbers, routing calls depending on the time of day and supplying nurses with cordless handsets covering the entire site..
We installed a Wireless Infrastructure with Guest Wifi Access and wall mounted tablets throughout the site for their new resident records system.
Being a 24/7 nursing home, our Out Of Hours Support and 24/7/365 - 6 Hour fix was essential to keeping downtime to a minimum to ensure the highest levels of care for their residents.
Internet and Guest WiFi Solution
When this client first approached us, they were apprehensively supplying their guests with their own WiFi access codes allowing them onto the network and making working on the already slow ADSL a difficult task.
We came in and supplied a new faster Broadband Connection and a Guest WiFi Hotspot Solution throughout the Pub allowing guests to log on one time using their favourite Social network or form and automatically reconnect every time they return to any pub in the chain with our Wireless Solution.
They also get a fully branded sign-up / login page for that professional look.
T&J Cole Ltd
Hosted Telephony, Wireless Infrastructure and Data Services
When this client first approached us, they were struggling with fluctuating speeds on their WiFi causing havoc to their cloud based iPad customer/pricing system. They also advised they were missing many calls whilst walking around the store with customers and they could only receive one call at a time on their main number which was often busy.. They were also paying £50pm! to redirect their old shop number to their new premises...
We came in and supplied a new Super Fast Unlimited Fibre Broadband with EBE separating their bandwidth from the usual traffic keeping a consistent speed at all times of the day. We also upgraded their Wireless Infrastructure to 5Ghz vastly increasing reliability and throughput of their WiFi enabling them to walk the whole showroom floor with customers whilst demoing on their iPads achieving the full 76Mbps they pay for...
We also supplied new handsets connected to our Hosted Telephony Platform with free calls and increased functionality at a fraction of the cost of before.
We also ported their OLD shop number from a different town onto their new Hosted System saving £50pm on that call divert alone!
They now have a view of all missed calls and can easily be returned in 2 clicks and free voicemail to email functions meaning they can get their voicemail's and get back to their customers when on the go.